Terms & Conditions
Customer satisfaction is our primary goal.
The above policies are institued to insure the best service from the onset. All sales will be governed by these policies unless otherwise written.
BREAKAGE / DEFECTIVE
At ImpressionsGift.com we do our best to insure that your order arrives in perfect condition. However, if you do receive broken and/or defective merchandise just contact us within three days of receipt and we will arrange for a replacement.
To return non-defective merchandise, contact us within 15 days of receipt to receive a Return Authorization (RA) number. The RA number must be written on the shipping label. Returns must be properly packed and shipped with a tracking number. Refunds will be given for proper returns less the original shipping charge. In addition a restocking fee of 15-25% will be deducted depending on the item. Please contact us for more specific details.
Some special orders CANNOT be returned.
To contact us, please call: (718) 338-4438.
Some items are Not STOCKED and are Special Ordered for our customers. We will attempt to cancel order if not yet processed by our Suppliers. If succesful , a refund will be given in full. Orders once processed and/or shipped are not cancellable. ( See RETURNS Policy above. ) Packages REFUSED for Delivery will incur additional charges.
PRODUCT DESCRIPTION / PRICE ERROR
Much time is spent in obtaining the most accurate information for Price & Product description. However at times an error can occur. In the event of incorrect price , we reserve the right to make corrections , and will consult with you before proceeding with your order. In addition , product images online are not always true to color. We are not responsible for such occurences. It is recommended that customers see the item in real life before purchasing.
Notice to California Residents
California Proposition 65 requires that warnings be issued on products that contain chemicals known by the State of California to cause birth defects, cancer, or other reproductive harm if the use of those products may cause exposure to those chemicals above specified limits. These warnings relate to some but not all lead crystal glassware and ceramic tableware. Please use the Contact Us information prior to ordering if you have any concerns about the safety of these products.
Warranties and Disclaimers
Impressionschina.com intends for the information and data contained in the Site or provided via other channels, including but not limited to phone and email, to be accurate and reliable, however, since the information and data have been compiled from a variety of sources, it is provided "AS IS." You expressly agree that your use of this site is at your sole risk. Impressionschina.com EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO OR REFERENCED BY THE THIS SITE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
Limitation of Liability
IN NO EVENT SHALL Impressionschina.com OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE OR VIA OTHER CHANNELS, INCLUDING BUT NOT LIMITED TO PHONE AND EMAIL, BE LIABLE TO ANY USER OF THE SITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE OR ANY INFORMATION CONTAINED THEREON, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, OR OTHERWISE, EVEN IF Impressionschina.com HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.